Express Safety Consulting- Complete Safety And Consulting Services For Your Trucking Business
Express Safety Consulting- Complete Safety And Consulting Services For Your Trucking Business
Please be advised as part of our ongoing efforts to improve our services and align our policies with industry standards, we have revised our terms and conditions. These changes are designed to provide greater clarity, enhance customer experience, and ensure a mutually beneficial partnership between Express Safety Consulting and our customers.
By using our services, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, please refrain from using our services.
1. Service Agreement: By engaging our consulting services, you enter into a binding service agreement between Express Safety Consulting and yourself or your organization.
2. Scope of Services: Our consulting services encompass various areas, including but not limited to consulting advice, permits ,licensing, fleet management, compliance, safety, and operational efficiency. The specific services provided will be decided later and documented in a separate written form or agreement.
3. Service Requests: To initiate a service request, please contact us via email at info@esafetyc.com, please include company name, phone, email, and provide detailed information about the requested service, including any specifications, deadlines, or other relevant details or electronically HERE.
4. Expedited Service:
We now offer an expedited service option for customers who require faster turnaround times. This service will be subject to an additional charge, which will be communicated to you based on the nature of your request and the estimated expedited timeline. Depending on the service turnaround time may be up to 72 hr.
5. Extended Availability: The provision of services beyond regular business hours, specifically after 5pm, is subject to availability and additional charges. Please note, unique requirements that necessitate assistance during extended after hours are subject to availability and additional charges for providing services outside of regular working hours.
6. Confirmation and Acceptance: Upon receipt of your service request, our team will review the details of your request. We will communicate with you to confirm time for consultation and provide any additional instructions or requirements, if applicable.
7. Consultation: Due to an overwhelming volume of calls, we have implemented a consultation scheduling system. All customers, including existing and new customers, will be required to schedule a consultation in advance for any inquiries or requests that require personalized attention. A consultation fee will be applicable for all customers, except for new customers who are entitled to a complimentary 15-minute initial consultation.
8. Service Charges: Our service charges may vary based on the type of service, complexity, duration, resources required, and any additional requested features or specifications. Please contact our customer service department for further details.
9. Deposit and Payment Terms: We have updated our deposit and payment terms to reflect a new payment schedule.
9.1 Deposit Requirement: New policy requiring a minimum deposit for new customers or for existing customers initiating a new project or service. This deposit will be applied towards the total cost of the project or service and will be invoiced accordingly.
9.2 Payment Terms: All payments for services and consultations provided by Express Safety Consulting must be made within 3 (three) days from the invoice date. As of 7/1/2023 credit card payments are accepted with additional 5% fee.
9.3 Late Fees: In the event that a payment is not received within the specified timeframe, a daily late fee will be applied to the outstanding amount. This late fee will be clearly outlined on future invoices and statements.
10. Dispute Resolution: We have included a new section on dispute resolution, which outlines the process and procedures for resolving any disputes or concerns that may arise during our business relationship. We encourage open communication and will work diligently to address any issues in a fair and timely manner via email info@esafetyc.com.
11. Confidentiality: We treat all information shared with us in strict confidence. We will not disclose any confidential or proprietary information without your consent, except as required by law.
12. Professional Advice: Our trucking consulting services are based on professional expertise and industry best practices. However, we cannot guarantee specific outcomes or results. The decision to implement our recommendations rests solely with you or your organization.
13. Limitation of Liability: While we strive to provide accurate and reliable consulting services, we shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on the information provided.We do not provide legal advice or services.
14. Termination: Either party may terminate the service agreement with written notice. Any outstanding fees or obligations shall remain due and payable.
15. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Cook County, IL. Any disputes arising from these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the courts in Cook County IL.
By engaging our trucking consulting services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at info@esafetyc.com.
It is important that you familiarize yourself with these terms and conditions to ensure continued compliance and a smooth business relationship.
These Terms and Conditions will come into effect on 07/01/2023.
By continuing to use our products or services after this date, you are indicating your acceptance of the our terms and conditions.
Thank you for your continued support. Should you have any questions or require further clarification, please do not hesitate to reach out to our dedicated customer service team.
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